Mission Passport – Chennai Passport Office – II

I was glad that the mission to get the passport for Matt was over on March 14, 2011. But I was WRONG. Unfortunately have underrated our Indian Officials. The online status page always showed that the File No was incorrect. I am not surprised but definitely pissed off! So I wrote an email to the passport office on the email address mentioned in the receipt on March 17 – Yes you guessed it right. NO RESPONSE. Then another reminder on March 18 but this time with a copy of the email to others as well. BINGO! No response yet 🙂 LOL. The TATKAL scheme was to issue passport in 7 working days and that is gonna be March 22, 2011. Not to take a risk I have sent Ansari my super duper office guy to check in the passport office. Yes not to forget the futile attempts to SMS the application number to the automated system that gave the same response that the application number is wrong 🙂 and the unanswered phone calls to numbers 044-28203591, 93, 94 and the automated voice ” The Number you have dialed is currently busy, Please try after some time”.

A few questions that came to my mind….

>When will our Government Offices stop FU**ing us?
>Why can’t we just outsource the paper work to VFS or some agency like that instead of having touts and brokers doing this at the ground floor of the passport office?
>Why cant we have some polite people at the passport office guiding us instead of BULL DOG officials who treat you like SHIT?

from Raja Selvam 
to rpo.chennai@mea.gov.in,
jscpo@mea.gov.in,
pptgrievance@tn.nic.in
date Fri, Mar 18, 2011 at 9:00 AM
subject File No: MASF00555011 in the name of MATTHEW GREGORY SELVAM dated March 14, 2011
mailed-by gmail.com
hide details Mar 18 (3 days ago)
– Hide quoted text –
———- Forwarded message ———-
From: Raja Selvam <selvamraja@gmail.com>
Date: Thu, Mar 17, 2011 at 11:05 AM
Subject: File No: MASF00555011 in the name of MATTHEW GREGORY SELVAM dated March 14, 2011
To: rpo.chennai@mea.gov.inDear Sir,

I have applied for a passport under TATKAL and was given the above mentioned file number. However when I tried checking the status of the application using the file number the system shows that no such file number exists. I would appreciate if you can provide me with the status of the application. Thank you so much for your help in advance.

Thanks & Regards,

Raja Pannir Selvam |
Selvam & Selvam | 9/3 Valliammal Street | Kilpauk | Chennai – 600010 | India
T: +91 44 43532502 | F: +91 44 45558221 | E: selvamraja@gmail.com |

Update:

Apparently, the Regional Passport Office in Nungambakkam does not offer Passport services anymore. As you pointed out, TCS has opened Passport Seva centers (3 in Chennai – Aminjakkarai, Saligramam and Thambaram). Children under 3 and senior citizen do not need any prior appointment at Thambaram center. However for Aminjikarai and Saligramam, we have to schedule the appointment online. Just thought I’ll share this info with you. Thanks again, for your blog.

– thank you – Ghuru for this update.

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2 thoughts on “Mission Passport – Chennai Passport Office – II

  1. bro the Trichy office run by an youngster named Balamurugan (IFS) is doing amazingly well- I got my passport reissued in 3 days (TATKAL) no waiting no brokers – very straight forward…

  2. When will Chennai RPO learn. Guess what yesterday they said it will take 7 days from the date of taking the application but the "taking the file" date is not when you get the filing receipt but when they take the file. How Stupid?

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